British Airways has launched an instructional video for nervous flyers on its in-flight entertainment system.
The film, presented by British Airways pilot and course leader Captain Steve Allright, takes information from the British Airways Flying with Confidence course – the airline’s one-day 'fear of flying' programme.
In the video, Captain Allright explains the technical side of flying, how an aircraft operates and other areas that can give some customers cause for concern, such as turbulence. The video also gives advice from clinical psychologists on the course including relaxation techniques, and how best to deal with anxiety and feelings of panic.
The airline has also put a preview clip from the video on its YouTube site for customers who would like to know more about the course ahead of their flight. Watch the preview here:
Customers will be able to watch the complete video on the British Airways Well Being channel, one of the hundreds of options on the airline’s extensive in-flight entertainment system.
British Airways Captain Steve Allright, who flies Boeing 747s, said: “The British Airways Flying with Confidence course has helped more than 45 000 people over the past 25 years.
"I really hope that we can reach, and help even more people with this video - whether they’re flying for business or for their holidays."