With effect from August, Avis customers are no longer permitted to smoke in hire vehicles. This will ensure that customers receive vehicles that are new, clean and do not carry a residual odour of smoke.
Should it be found that customers have smoked in an Avis vehicle; customers will be liable for the cost of a valet to ensure the vehicle is fresh for the next renter.
“We acknowledge that there are vehicles that are currently on fleet that might have been smoked in and it will take some time before our fleet are completely smoke free. Customers can rest assure that Avis will always try harder and ensure that all vehicles are kept clean and of a high standard,” says Keith Rankin Avis Chief Executive, Southern Africa.